Galeries Lafayette Group

A responsible group and leading physical and online retailer with French roots and international standing

about us

Specialised in city-centre fashion retailing, the Galeries Lafayette group positions itself, in France as well as overseas, as the benchmark in omni-channel retailing and contributes to promoting the French “Art of Living” through its brands.
 
Strengthened by its architectural heritage and a strong innovative culture, the Galeries Lafayette group receives more than 1 million visitors every day in its 280 stores and e-commerce websites. The Group enjoys a long-standing, emotional connection with its clients that it nurtures at every opportunity, both online and in store, to provide the best possible experience in retail and creativity.
 
Over time, the Group has built up the international recognition of its iconic brands: Galeries Lafayette, BHV/MARAIS, La Redoute, Galeries Lafayette-Royal Quartz Paris, Louis Pion, Guérin Joaillerie, BazarChic and InstantLuxe.com. The Group supports the brands in their asset, digital and creative transformation through Citynove, Lafayette Plug and Play and Lafayette Anticipations - Galeries Lafayette Corporate Foundation.
 
One of France’s leading private employers with nearly 16,000 employees, the Galeries Lafayette group has built its identity on a set of fundamental values: sharing its passion for clients, daring to innovate, growing stronger together and striving for excellence.

 

16,000
Employees
€4.5bn
In retail sales
100%
Family owned
280
Stores
1M
Visitors per day
1894
Creation of Galeries Lafayette
by Théophile Bader

Governance

The Galeries Lafayette group is a French société anonyme (limited company)
with an Executive Board and a Supervisory Board representing the shareholders.
the Galeries Lafayette group
Business Units Division

 

GGL DBU

Directoire

Executive Board

Philippe Houzé

Executive Chairman

Nicolas Houzé

Executive Board member

Ugo Supino

Executive Board member

 

History

Mindful of the need to steward our heritage, in 2008 we created our Corporate Heritage Division, which shares the company’s archives with researchers and the general public.

Our values

Sound values that inspire creation.

comite-ethique@galerieslafayette.com

1

Passion for our customers

As a retailer, the Galeries Lafayette group places customers at the heart of everything it does. All employees share a common passion for our customers and aim to surprise, attract, serve and win their loyalty by offering the best choice of products, the best presentation and the best services for a truly unique shopping experience.
2

Daring to innovate

Being a family-run group gives us complete freedom to reinvent ourselves. It gives us the freedom to invest, take risks, anticipate the future, encourage new talents and support designers; that’s what our DNA is made of. It is this freedom that allows us to thrive and to grow. Each of us is encouraged to propose new ideas to take part in the future of the Group, as part of a continuous improvement process.
3

Stronger together

The Group is built on a generous and family-based model: we are stronger together. To work together means to think as a team, to help and support each other to achieve our goal. Together we progress, evolve and create success. It is together that we please and delight our customers.
4

Striving for excellence

The Galeries Lafayette group’s banners are among the leaders in their sectors: they illustrate not only our great skill in product selection but also the quality of our relationship with our customers. Employees from every level of the company form the links of a chain to our customers. They are the ambassadors of the French “ Art of Living”. Our mission is to offer a carefully selected range of products, to go the extra mile to offer impeccable service, and fulfil all our customers’ desires and to share this culture with the rest of the world.

Innovation at the galeries lafayette’s group

Committed to an approach that emphasizes innovation, boldness and creativity which hav always been the foundations of our brand essence, in 2014 the Galeries Lafayette group set up the Innovation & Development Division, an organization, with a start-up mind-set to serve the company. 
This agile division pioneers innovative ideas for our different brands by creating opportunities to diversify a long-standing retail tradition and by catering to the new momentum of multi-channel retailing businesses. Its mission is also to support concepts with the highest potential; such as the Cuillier project (more information on Cuillier.fr) and the Lafayette Plug and Play accelerator, launched in 2016 in partnership with Plug and Play Tech Center.

Lafayette – Plug and Play

Located in the heart of Paris, this start-up accelerator aims to support the development of French and international start-ups that are transforming retail and fashion. By supporting the industry’s leading start-ups in France and overseas, Lafayette Plug and Play allows the Group to benefit by sharing best practice, implementing unparalleled innovation monitoring. This innovative programme seeks to adapt to the new dynamics in omni-channel retail and anticipate the expectations of clients, both online and in-store. 
 
More information on lafayetteplugandplay.com